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Delivery to Wales and England

Second class delivery from £2.50 any ammount of items up to 4KG heavier or more expensive items will have additional cost per item dependant on size and weight and value. (UK only)

Orders received before 12pm midday Monday to Friday are usually dispatched the same day for delivery in one/two working days. This service is for UK only.

Larger items:- Sent via 48 hour courier for £6.95 Any number of items up to a total weight of 20kgs can be sent for the same cost. Any additional postage paid will be refunded via Paypal. Orders received before 12pm midday Monday to Friday are usually dispatched the next working day for delivery in one /two working days. This service is for England, Wales and Scottish lowlands only.


Scottish Highlands and Offshore Islands

Over 4kgs:- Sent via 48 hour courier for £9.95 Any number of items up to a total weight of 20kgs can be sent for the same cost. Orders received before 12pm midday Monday to Friday are usually dispatched the next working day for delivery in one /two working days.

Northern Island

Over 4kgs:- Sent via courier for £7.95 Any number of items up to a total weight of 20kgs can be sent for the same cost. Orders received before 12pm midday Monday to Friday are usually dispatched the next working day for delivery in one /two working days.

Delivery

 We will deliver purchases by courier or post to the delivery address given with your order. Your order can be delivered to any address - your home, workplace or a neighbours - for courier deliveries a signature is normally required on delivery by an adult (over 18), so whichever delivery address is most convenient. We aim to despatch all orders within 1 working day. U.K. Orders Standard Delivery: - Please allow 10 working days for delivery before contacting us regarding any delays.

Goods delivered by courier require a signature. If it is not possible to obtain this two attempts are usually made to deliver items, in the unlikely event delivery is still not possible they are returned to the local depot and a card is left. If they are not collected or alternative arrangements made to deliver them they are returned to us. We will not be liable for any further delivery charges and a further payment will be required for delivery.

Returns

If you have any probelms with goods you recieve from us please contact us before returning them. We will need your order number and the reason.

Faulty goods

If any of the goods appear visibly damaged on arrival, please do not accept or sign for the goods and contact us immediately. If however, you were unable to sign for the goods, or on opening the package the goods are found to be damaged or faulty, please contact us as soon as possible.

If goods you recieve from us are faulty/damaged we will refund or replace them as soon as possible and pay for return postage. We ask that you notify us of any problems as soon as possible.

Non faulty goods/Cancellations

You are able to cancel your order within 14 working days. The 14 days start the day after you receive the goods. You must notify us within this time either by email or telephone that you intend to return them and we will give you instructions how to return them. Refunds will only be made when they are returned to us in their unopened original packaging and in a resaleble condition. Any damaged or opened items will be returned to the buyer. This should happen within 28 days. You are responsible for the cost of returning the goods. We refund 90% of the cost of the goods to cover packaging and restocking. We do not refund our postage costs.